STRIKE action continues to disrupt the train services in Devon and GWR is warning customers to check their journey details before leaving the house.
On strike days between January 3 and 7 only an extremely reduced service will operate on a limited number of routes and customers are advised to only travel if necessary on these dates.
Some parts of the GWR network will have no service at all. Services will start later (7.30am) and all journeys must be completed by 6.30pm.
On the day after the strike action, Sunday, January 8, trains will start later and there could be short-notice cancellations and alterations.
On the days affected, passengers are advised to find an alternative way to travel. Where services are running, customers should only travel by train if absolutely necessary, and it is highly recommended that a seat reservation is made*.
Where trains are able to operate, they are expected to be extremely busy.
Customers who have already purchased tickets for strike days can claim a full refund or amend their ticket; those who travel and are delayed may be entitled to Delay Repay compensation if they are delayed by 15 minutes or more.
To help customers, tickets will be valid for travel on alternative days on GWR services as follows:
• Tickets for 3, 4, 5, 6, 7 January can be used the day before, or up to and including Tuesday 10 January
Season-ticket holders can apply for compensation through the Delay Repay scheme.
For more detailed information, including when journey planners will be updated with the latest train times, please visit www.gwr.com/strike.